Privacy Policy

Delivery Locations: We ship across the UAE and offer international shipping to select countries. Please check our shipping options during checkout.

Delivery Times: Orders are processed within 1-2 business days. Standard delivery within the UAE typically takes 3-5 business days, while international orders may take 7-14 business days, depending on the destination.

Shipping Costs: Shipping fees vary based on the location and the size of your order. Free shipping is available for orders over a specified amount, as mentioned on our website.

Tracking: You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.

Eligibility: Products can be returned or exchanged within 14 days of receipt, provided they are unused, in their original packaging, and accompanied by a proof of purchase.

Return Process: To initiate a return, please contact our customer service team at [email address or phone number]. Once your return is approved, you will receive instructions on how to proceed.

Refunds: Refunds are issued to the original payment method within 5-10 business days of receiving and inspecting the returned items. Shipping fees are non-refundable.

Exchanges: If you wish to exchange a product, please indicate your desired replacement item when initiating the return. Exchanges are subject to product availability.

• Personal Information: We collect and store your personal information to process orders and improve your shopping experience. Your data is protected and will not be shared with third parties, except as required for order fulfillment or by law.
• Cookies: Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you agree to our use of cookies.
• Data Security: We use industry-standard security measures to protect your data and ensure your information remains confidential.